Supporting the future of dentistry through excellence in clinical education and patient care
Office of Clinical Affairs UIC College of Dentistry

The University of Illinois at Chicago College of Dentistry Office of Clinical Affairs supports the future of dentistry through excellence in clinical education and patient care. The Office of Clinical Affairs has responsibility for the oversight of the College of Dentistry Patient Care Clinics, including oral health care delivery, quality assurance, risk management, and compliance with state and federal regulatory requirements. Clinical Affairs personnel also manage policies to ensure the highest standards and performance in patient information privacy, and satisfaction.

The Clinical Affairs team works closely with all of the College's Academic Departments, and the Office of Research to ensure and enable our dental clinics to provide the highest quality oral health care services to a diverse group of patients in a professional, caring, efficient, and safe environment.

 

Patient Care

  • Initial Patient Registration
  • Clinical Assignment
  • Comprehensive and Urgent Care patient needs
  • Pre-Doctoral and Postgraduate Specialty Clinics
  • Graduate Assistant Dental Plan (GADP)
  • Electronic health record management (Axium), and coding processes
  • Group Practice Clinic Management, including support staff
  • Central Laboratory and Support Laboratory staffing and personnel
  • Interpreter Services
  • Excellence in evidence based patient care

Patient Services and Satisfaction

  • Promoting positive patient clinical experience
  • Addressing patient questions and concerns
  • Quality Assurance/Quality Improvement
  • Patient satisfaction surveys

Clinical Education

  • Clinical Education in the Group Practices
  • Clinical Rotation Schedules
  • Pre-Doctoral Licensing Exams
  • Externships, Volunteers, Clinical Observerships

Federal and State Regulatory Requirements

  • Compliance policies
  • Licenses, DEA and Illinois controlled substance certificates
  • CPR training and certification
  • HIPAA and OSHA compliance and training
  • Infection Control training and monitoring
  • Quality Assurance Program
  • Medicaid EHR Incentive

Clinical Equipment and Supplies

  • Procurement of equipment and supplies for Pre-Doctoral Group Practice Clinics and Pre-Patient Care Simulation Clinics
  • Public Automated External Defibrillators and Oxygen
  • Group Practice Crash Carts
  • Medical Waste Management

Building Facilities and Security

  • Facilities Management/Maintenance
  • Clinic Renovations
  • Building Security/Access
  • Space Allocation
  • Signage and Control
  • HVAC Improvements

 

Contacts

Office of Clinical Affairs
Room 301
​clinicalaffairs@uic.edu
312-996-1036

Patient Feedback
clinicalaffairs@uic.edu
312-996-3544

Associate Dean for Clinical Affairs
Susan A. Rowan, DDS
312-996-1036
srowan@uic.edu

Director of Clinics
Robin Waner, RDH, MS
312-996-1036
rwaner@uic.edu

Director of Clinical Operations
Jennifer Bereckis, RDH
312-996-1036
bereckis@uic.edu

Director of Central Sterilization
Enrique Huacuja, DDS, MS
312-996-1041
ehuacuja@uic.edu

Patient Experience Advocate
Johnnie Mae Davis, MS
312-996-1036
jdavis@uic.edu

Business Administrative Associate
​Liliana Gutierrez
312-996-1036
​lgutie9@uic.edu